Mission3 Client Care

As a client of Mission3 you will be a satisfied business partner. You will experience the benefits of using our software products and interacting with our people.

In any mission critical software support from vendors is important. In a regulated environment support is an imperative.

Mission3 Client Care packages ensure that your company receives all software updates that include:

• New Features
• Enhancements
• Security updates
• Regulatory changes
• Standards & Compliance modifications
• Documentation updates

Mission3 Offers the following Client Care packages

Features	Bronze	Gold	Platinum
Product Updates & Upgrades
Email Support
Telephone Support M-F 7AM to 4PM Pacific Time	Charge per inquiry	6 inquires	Unlimited inquires
Knowledge Base Access
Forum Access
Dedicated Priority Email Support
Extended Support Hours M-F 6AM to 5PM Pacific Time
Senior Engineer Support Team
Email Project for Analysis
Invitation to Beta Release