Answers: FAQ

Q: What is Mission3 OnDemand?
A: Mission3 OnDemand is a web-based (SaaS) program delivery software suite that integrates industry leading project, document, and regulatory submission management applications into an easy to use, user friendly, web-based application that enables Life Sciences organizations to manage their business processes and resources from post discovery through regulatory submission.
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Q: What does Mission3 OnDemand do?
A: Mission3 OnDemand enables you to organize your mission critical documents around your program management efforts with the end goal of compiling, submitting, and managing the regulatory submissions necessary to get your product to market (or licensing pact). Mission3 OnDemand centralizes your program delivery efforts while fostering a collaborative environment that you can utilize across your business and with your partners without worrying about software licensing costs. Mission3 OnDemand maps to your business needs, process, and methodologies instead of forcing you to change.
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Q: Is Mission3 OnDemand easy to use?
A: Yes, extremely! If you can book an airline ticket on-line, you can easily configure and operate Mission3 OnDemand. Entirely Web-based, Mission3 OnDemand can be deployed across any computing environment, utilizing a standard Internet browser. With this intuitive interface, implementation and user adoption is quick and painless. It makes getting the right information; to the right people; at the right time; and most importantly, in the right context, a simple process that can speed your product development efforts.
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Q: How much does Mission3 OnDemand cost?
A: Not as much as you think or would expect. Mission3 OnDemand is priced on a per project basis (broadly defined as a product candidate) that you control. There is never any user-based charge, prohibitive enterprise licensing setup or maintenance renewal fees. It is simply priced at $2,900/mo. for the first project and $500/mo. for each additional project. As an example, if you’re developing three different compound, your price would be $3,900/mo. ($2,900 + $500 + $500). There is a one-time charge of $6,000 for setup, hands-on training, and materials. For less than the cost of a full time equivalent, you get enterprise grade software without the enterprise costs or hassles. Mission3 OnDemand provides you with the freedom and control that comes from Software-as-a-Service. Your budget can easily handle Mission3 OnDemand and you can rest assured knowing that all product upgrades will never cost you anything extra.
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Q: Since there is no per user fee, how do you determine a project?
A: Ultimately, you define the scope of a project. Generally it is broadly defined as a product candidate and all the work that goes into bringing it successfully to market approval or licensing pact.
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Q: How many people can use Mission3 OnDemand?
A: As many people as you would like. There are no limits to the number of people that can use Mission3 OnDemand. Since Mission3 OnDemand does not license by user or CPU, you can foster better, more effective collaboration with partners, sponsors, investigators, consultants and CROs. Information is available anytime, anywhere. Mission3 OnDemand is truly enterprise grade software without the traditional enterprise limitations.
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Q: Who uses Mission3 OnDemand?
A: Anyone who you need to collaborate on your program or is responsible for any facet of document and content creation, quality assurance, regulatory approval and executive oversight. You can include your labs, consultants, legal staff, PR firms; anyone that you wish to share critical information.
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Q: Can Mission3 OnDemand be easily implemented?
A: Deployment is simple and can be easily rolled out in a matter of days. We keep the setup, ongoing system care, and administrations relatively simple so you can spend more time on the businesses of developing your product. With its intuitive interface, users can be productive in the system the same day they receive training. Mission3 OnDemand does not require an investment in additional hardware or consultants in order to implement, freeing up resources and capital that can be redirected to critical research and development efforts.
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Q: Do I need to bring in consultants or contractors to install Mission3 OnDemand?
A: Never! Mission3 OnDemand can be deployed in a relatively quick timeframe. Your instance of Mission3 OnDemand can be set up in as little as one hour. Training, depending on the number of people involved can generally be done within one week. At that point, you can begin using Mission3 OnDemand on any number of projects that you choose.
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Q: What hardware do I need to purchase?
A: None. Mission3 OnDemand is offered as a web-based, on demand, application. As such, all you need is a standard Internet browser (IE, Firefox, Safari, etc – PC or Mac) and a high-speed connection and you have access to all of your data regardless of where you are in the world. You don’t need to spend critical capital on hardware or IT support staff in order to use Mission3 OnDemand.
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Q: Why is Mission3 OnDemand better than traditional project management products?
A: Mission3 OnDemand ties documents directly to the tasks in each project. As documents are completed and tasks are closed out, you get a real-time view into the health and progress of each project. Critical milestone information is always at your fingertips. For more information about program delivery see The Solution.
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Q: How does Mission3 OnDemand handle document management?
A: Mission3 OnDemand provides all the rich features that you would find in an enterprise grade document management system. It supports full library services, check-in, checkout, document locking, metadata, audit trails, but it is provided in an on-demand, web-based environment, significantly lowering deployment costs.
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Q: How does Mission3 OnDemand handle regulatory submissions?
A: Mission3 OnDemand regulatory submission management application delivers both significant operational efficiency and tremendous time-to-market advantage. By integrating our document management system submissions can be linked to documents while the work on documents are underway. This enables the submission to be ready when all the work is done. Additionally, Mission3 OnDemand allows you to clone submissions to create regional or derivative submissions. You can reuse content and edit only the parts of a submission that need to change resulting in a significant reduction in time, effort, and resources.
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Q: My compounds are in clinical trials, is it too early to implement Mission3 OnDemand?
A: The earlier the better. Deploying Mission3 OnDemand just prior to Phase 1 clinical trials allows you to start the product development process in a more organized fashion. It allows you to quickly allocate resources, collaborate between internal and external resources reducing the amount of time necessary to move to each stage. Being organized early can help reduce the stress in producing your regulatory submissions or licensing agreements and helps guarantee the accuracy of your documentation. All of this translates into valuable time that can lead to realizing increased revenue generation by lengthening the product patent life.
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Q: How do I know my data is safe?
A: CSC, a recognized leader in servicing life science companies, hosts Mission3’s data center. Customers have their own unique instance of Mission3 OnDemand that is secured through 128k encryption and robust password protection. Data is backed up on a daily, weekly, and monthly basis with copies stored for a rolling twelve-month period. You always own your data and have access to it. This data center is more secure than most biotech and pharmaceutical companies can build on their own.
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Q: If I use Mission3 OnDemand, do I "own" my data?
A: Absolutely! Mission3 provides you with the tools necessary to successfully deliver your product candidates regardless of your purpose (market authorization or out-licensing). The data that you and your partners create is always your data. Your access to your data is always unfettered and you can upload or download it whenever you desire. Your data never becomes the property of Mission3 at any time or under any cirmcumstance.
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Q: I’m very busy, where can I learn more about Mission3 OnDemand?
A: Simply visit our learning center where you can see a video demo, gallery, ROI calculator, case studies and our blog. Of course if you’d like to take a deeper dive into Mission3 OnDemand and can invest an hour or two of time, we can easily arrange for a more thorough online demonstration for you and your team.
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